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Privacy Policy

AssureBuy’s Commitment
To assure our sellers and their customers of our commitment to the privacy of business and personal information, AssureBuy has adopted and complies with this Privacy Policy in connection with the operation of its business and the delivery of its services. This policy applies to AssureBuy’s handling of any information transmitted to us electronically, sent by e-mail or otherwise collected in the normal course of business. This policy does not apply to the practices of any companies that AssureBuy does not own or control, or to people that AssureBuy does not employ or manage.

AssureBuy is committed to safeguarding the privacy and security of sellers using our transaction and payment processing services, their customers, AssureBuy’s partner companies, members of AssureBuy’s e-community and visitors to our site in general. The nature of our business requires that AssureBuy capture, record and maintain extensive transaction-related data, including personal information of buyers purchasing from AssureBuy’s group of Internet sellers. Significant security measures are in place to protect this data and no information is shared except as provided in these policies.

AssureBuy encourages its sellers to post this privacy policy, along with their own such policies, on the web site so that buyers will understand AssureBuy’s use of personal and business information. Notifying buyers of the privacy policies in place by AssureBuy is the responsibility of the seller, and AssureBuy cannot be liable for any claims a buyer may make against the seller due to the seller’s failure to provide such information.

Information Collected
In order to comply with informational requests made at our web site, and in order to provide transaction and payment processing services, AssureBuy is required to collect and maintain on its systems certain personal and business information relating to the request or transaction. This information varies by the nature in which a seller utilizes the AssureBuy services and may include but is not limited to name and address, e-mail address, telephone numbers, purchase information, type of payment, amount of transaction, credit card numbers, bank account numbers, personal identification numbers (PINs), passwords, shipping preferences, package tracking information, purchase order numbers, buyer identification numbers, and other order or buyer information.

Additionally, we may collect other non-identifying information, including IP (Internet Protocol) address, operating system and type of browser software.

How Information Is Collected
When information is requested at the AssureBuy site, the visitor is asked to complete an on-line request form. During completion of this form, a visitor is asked to provide contact information, including name and e-mail address. This information is used to contact the visitor in response to a specific request for information. In some cases, visitors may be requesting to be added to a mailing list, which may generate periodic communication from AssureBuy.

For transaction and payment processing services, information will either be collected securely, using the Secure Sockets Layer (SSL) technology, from an on-line order form, or will be posted to AssureBuy’s payment gateway using SSL encrypted name-value pairs or xml formatted requests. Under no circumstances does AssureBuy ever request transaction related information through any means that is not secure and encrypted.

Other transaction and service related information may be obtained by telephone, facsimile transmission, e-mail, or in person by AssureBuy personnel. All such information obtained in the normal course of business is subject to this Privacy Policy once the information is in the possession of AssureBuy.

Under no circumstances does this Privacy Policy apply to information during transmission to AssureBuy, whether encrypted or not.

Use Of Information
Information collected by AssureBuy is used solely in connection with the provision if its services to the seller and the information is accessible only to authorized AssureBuy personnel and the parties to an individual transaction, including banks and credit card processing companies where necessary. AssureBuy shares no information with third parties except as may be required by due process of law pertaining to specific transactions between buyers and sellers. Specifically, no information of any kind is made available to or sold to third parties for informational, analytical or marketing purposes.

All information collected by AssureBuy is maintained for a minimum of three (3) years.

Access To Personal Information
Only authorized AssureBuy personnel and sellers have access to personal information stored on AssureBuy computer systems. For sellers, access to this information is available only by specific request and only to the seller with which the buyer engaged in a transaction.

AssureBuy maintains a secure administration system which controls and logs all access to any personal information. Highly sensitive information, such as credit card numbers and bank account numbers are always encrypted and are made available only to users with a security level capable of viewing such information.

AssureBuy support personnel have access to transaction information in order to provide necessary support to our sellers. AssureBuy limits employee access to those employees with a legitimate reason to access such information.

Financial Information
As a member of the financial processing community, AssureBuy is compliant with Visa International standards for protecting account and transaction information and is subject to compliance with a number of other industry mandated privacy and security practices, including the following:

  • We provide network firewall security to protect data accessible via the Internet.
  • We maintain industry recommended security practices and monitor our systems to ensure they contain the most up-to-date security and software patches.
  • We encrypt all sensitive data stored on our systems, including credit card numbers and bank account information.
  • We use state-of-the-art Secure Socket Layer (SLL) data encryption technology to ensure that all data sent across all networks is secure.
  • We deploy and use anti-virus software.
  • We monitor and control all access by sellers and AssureBuy employees to all data stored on our systems.
  • We assign each system user a unique User ID and password that must be updated on a regular basis.
  • We follow industry standards for assigning and administering passwords and other security parameters, and do not allow any default, vendor-assigned password to remain on any of our systems.
  • We record and monitor all access to our systems by a uniquely-assigned User ID and password.
  • We monitor and test the security of our networks and systems and review access log files daily.
  • We maintain this written policy concerning AssureBuy’s security and privacy practices.
  • We restrict, through locked data center facilities and secure off-site storage, access to all sensitive financial information, including credit card numbers and bank account information.
Personal Information Accuracy
AssureBuy understands and respects the importance of the information it collects and stores and makes every effort to control the accuracy and integrity of that information. In the event any visitor, buyer, or seller information changes or is found to be inaccurate, AssureBuy will provide a way to update or correct that information.

All requests to verify or change any information stored on AssureBuy systems should be forwarded to the AssureBuy Customer Support Center:

By Telephone:
(8:30am - 5:00pm CST)
1-800-326-5474
847-843-7859
By Fax: 800-610-5889
By E-mail: support@assurebuy.com
By Mail: AssureBuy Support Center
184 Shuman Boulevard
Suite 350
Naperville, IL 60563
USA

Use Of Cookies
Cookies consist of information transferred to the hard drive of a visitor or buyer for the purpose of identifying the user or saving specific information about the user, such as personal preferences.

AssureBuy does NOT use cookies or any similar technology that stores information on a visitor’s or buyer’s hard drive.

Access Log Information
An IP address is the numeric address of a computer connected to the Internet. This address may be permanent or temporary depending on the type of connection. In all cases, the IP address is unique to only one computer or proxy server at one particular time.

AssureBuy uses the IP address of the visitor or buyer for the purpose of tracking movement within the site, analyzing trends, reviewing broad demographic data and administering the site. All such information is used in an aggregate method only and not to monitor the movements or trends of any individual visitor or buyer.

Promotions, Contests and Surveys
From time-to-time, AssureBuy will request information from visitors in connection with a promotion, contest or survey. Participation in such activities is completely voluntary. Information requested may include contact information, such as name and address, and other demographic information such as zip code, number of employees, sales or transaction volumes and other business related information. Contact information will be used only for the purposes of qualifying entries, contacting the winners, awarding prizes, or sending responses to questions or inquiries. The use of information from any particular survey will be made available within each survey and may include use for industry studies, customer preference reviews or for monitoring or improving use and satisfaction of AssureBuy products and services.

Links and Third-Party Information
The AssureBuy site and the order pages of AssureBuy sellers may contain links to other web sites. AssureBuy is not responsible for the practices and privacy policies of the owners and operators of those sites. This Privacy Policy applies only to information collected by AssureBuy.

Privacy Policy Revisions
AssureBuy reserves the right to revise, amend, or modify this Privacy Policy, or any other practice or policy, at any time and in any manner. Notice of any such revision, amendment or modification will be posted on the AssureBuy web site and will be available in an updated version of this document.

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